Need to report a Residential Maintenance Issue or get some support?
Choose the best option for you below :
Our new knowledge-base is your first port of call and provides comprehensive information on all common issues our tenants and leaseholders contact us about.
If you are not satisfied with the information you can submit a request (ticket) and one of our team will get back to you.
You can use our help desk at any time by clicking the ‘Support’ widget in the bottom-right corner of your screen.
Use the App
Download our app on the iPhone App Store or Android Google Play Store below. You can also view all your residential tenancy documentation and track maintenance progress.
Login to your Online Portal to report any residential maintenance. You can also view all your residential tenancy documentation and track maintenance progress.
0330 043 4357
Our IVR support desk provides information on how to access and request your PropertyFile login details 24/7 – 365 days a year.
We do not operate conventional manned telephone support. Find out why here